The delivery time for your order within Belgium and most European countries is 1 to 7 working days. For the rest of the world, the delivery time is usually between 4 to 10 working days.

After placing your order, you will receive a confirmation email from us with all the details of your purchase, including your order number, items, and shipping information. If you don't receive this email within a few minutes, please check your spam folder or contact our customer service team for assistance.

Yes, you may request a change to your shipping address, but it depends on the order status. If your order hasn't been processed or shipped yet, we can update the shipping address. Please contact us as soon as possible with your updated address details. Once the order is shipped, we are unable to make any changes.

Alphadiam offers a 30-day return policy on eligible products. Items must be in their original, unworn condition, and returned with all original packaging and documentation. Custom or personalized pieces may not be eligible for return. For more details on returns, please refer to our Return Policy page or contact us.